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Building the Future of Artificial Intelligence



Artificial intelligence (AI) has become an essential part of our daily lives. AI-powered devices and services are prevalent in our smartphones, computers, and cars, as well as in apps and services that help us handle finances, stay connected with loved ones, and shop for products and services. As the Deputy Commissioner of the Connecticut Department of Administrative Services and Chief Information Officer for the State of Connecticut, it is my responsibility to oversee the use and implementation of technology in the state.

The Advancement of AI

Modern AI systems are much more sophisticated and capable than their predecessors as they continue to develop and refine their learning and adaptability. The rate at which AI is advancing is unprecedented, and its capabilities in some areas may even surpass human intelligence. For some people, the rapid advancement of AI is a concern as they fear it will soon surpass human intelligence and pose a threat to our existence. Others worry that AI will lead to mass unemployment as machines start replacing humans in the workplace.

Potential Benefits of AI

While AI’s potential risks need to be taken seriously, it is also important to consider AI’s potential for advancing good in the world. AI could be used to address some of the world’s most pressing issues, such as climate change, poverty, and disease by providing more personalized services, making homes more energy-efficient, and helping people learn new things. It is possible to leverage AI’s capabilities to enhance our lives in numerous ways.

Responsible Use of AI

The future will include further advancements of AI. Thus, we need to act strategically in developing and deploying this technology to maximize benefits and minimize risks. It should be the responsibility of those developing and deploying AI systems to ensure that they are using it ethically and beneficially. There are some things to consider to help ensure responsible and ethical use of AI.


It is essential that AI systems are transparent in how and why decisions are made. Such transparency will help develop trust in AI systems, and it will make it easier to identify potential issues and fix them.


The people who develop and deploy AI systems must be held accountable for their actions and decisions. AI systems can provide greater accountability to the work we do by reviewing both the human and AI-assisted decisions.


To ensure that AI systems are unbiased and fair, we must make sure that they do not discriminate against any group of people. AI uses data to determine patterns, and if the data we provide is biased, it may result in patterns that are not equitable. Therefore, we need to monitor the outcomes carefully and adjust them to make them more equitable.


Designing AI systems that do not pose a threat to people or the environment is crucial. The safety of AI systems should be given utmost priority in their design and development process.


The potential of AI as a tool to advance the common good is enormous. Although we must take the potential risks seriously, we must also ensure that they are used ethically and sustainably. This means that transparency, accountability, fairness, and safety must be built into the design and development of AI systems.


What is AI?

AI refers to the capability of a machine to learn and adapt to varying scenarios continuously.

What are the concerns associated with AI?

The rapid advancement of AI has raised several concerns about the technology’s future. Some have raised the worry that AI will eventually become so intelligent that it will exceed human intelligence or lead to mass unemployment.

What are the benefits of AI?

AI could be used to address some of humanity’s most pressing challenges, including climate change, poverty, and disease control. It can also personalize services, make homes more energy-efficient, and help people learn new things.

What measures must be taken to ensure the responsible and ethical use of AI?

Transparency, accountability, fairness, and safety must be embedded into the design and development of AI systems.


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