[ad_1]
Introduction
Western Digital has introduced that it’ll quickly launch a firmware replace to handle a reliability challenge that has just lately affected its SanDisk Excessive and Excessive Professional SSDs. Clients with 4TB fashions of those moveable drives have complained that their information was erased, and in some circumstances, the drives grew to become unreadable, with the difficulty primarily affecting drives manufactured from the tip of 2022.
Firmware Replace
Western Digital has issued its first public assertion on the difficulty because it was found months in the past, saying that it has resolved the difficulty for 4TB Excessive and Excessive Professional variants. The corporate has a software program replace prepared and can publish it on its web site shortly. Nonetheless, Western Digital didn’t say when this update would be available, nor did it touch upon whether or not it was engaged on a repair for 2TB fashions. Anybody with questions or points can contact the Buyer Help crew for assist.
Refunds
Western Digital has not introduced whether or not it’s going to provide refunds to clients who misplaced their information after considered one of their Excessive or Excessive Professional SSDs failed. Clients can search extra data and clarification by contacting the Western Digital buyer help crew.
Conclusion
The reliability challenge with the SanDisk Excessive and Excessive Professional SSDs has been resolved, and Western Digital will release a firmware update to repair the difficulty. Although the corporate didn’t say when this replace can be out there, clients experiencing points can contact Western Digital’s buyer help crew for help.
FAQs
What drives are affected by the difficulty?
The problem appears to have an effect on 4TB fashions of SanDisk Excessive and Excessive Professional SSDs primarily, which have been manufactured because the finish of 2022.
What ought to I do if I’ve one of many affected drives?
You possibly can contact Western Digital’s buyer help crew for help and knowledge on tips on how to entry the firmware replace when it’s launched.
Will Western Digital provide refunds?
The corporate has not introduced whether or not it’s going to provide refunds to clients who misplaced their information after considered one of their Excessive or Excessive Professional SSDs failed.
[ad_2]
For extra data, please refer this link