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Tray.io unveils Merlin AI for LLM-free workflow automation

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Tray.io, the low-code automation and integration platform, has unveiled its latest feature, Merlin AI. This new addition brings natural language automation to the Tray.io platform, enabling the transformation of large language models (LLMs) into complete business processes without exposing customer data or requiring LLM training.

Merlin AI empowers employees and developers to construct, refine, and enhance workflows without the need for IT or engineering involvement. Integration time is significantly reduced, from weeks or months to mere minutes, thanks to the combination of adaptable automation, sophisticated business logic, and built-in generative AI capabilities.

Seamless Workflow Automation

The power of Merlin AI lies in its seamless integration with Tray.io’s connector, workflow, and API technologies. By leveraging OpenAI models, Merlin automatically translates natural language inputs into sophisticated workflows, eliminating the learning curve typically associated with building automated workflows.

The Tray.io platform’s generative AI capabilities, combined with data transformation, authentication mechanisms, and support for advanced business logic, allow users to create comprehensive integrations with natural language processing (NLP). Merlin AI can automate complex tasks such as data aggregation, system-to-system transfers, workflow construction, and answering inquiries.

Unlocking Generative AI for All Users

Tray.io claims to be the first integration-platform-as-a-service (iPaaS) solution to provide generative AI capabilities accessible to all users. Unlike other applications that interface with LLMs, Merlin AI operates within the Tray.io platform, fetching small pieces of information from the LLM on an as-needed basis during the integration building process. This ensures that customer data is never exposed or sent to the LLM.

Merlin AI in Action

With Merlin AI, users can automate complex workflows in two ways. First, through conversation, Merlin can construct and refine sophisticated automation across multiple systems, reducing reliance on scarce technical resources. Second, Merlin AI can perform tasks on a user’s behalf, providing a new interface for resolving business problems without the need for direct interaction with workflows.

Merlin AI uses a combination of GPT models, including GPT-3.5, GPT-4, Whisper, and others, to handle different components of the natural language automation flow. By selecting the most suitable model for each task, Merlin ensures the best user experience.

Conclusion

Tray.io’s launch of Merlin AI introduces a powerful tool for automating workflows through natural language inputs. By combining generative AI capabilities, sophisticated business logic, and integration technologies, Merlin AI empowers users to streamline complex processes and make informed business decisions without the need for technical expertise. With its secure and self-contained approach, Merlin AI sets a new standard for iPaaS solutions.

FAQ

What is Merlin AI?

Merlin AI is a natural language automation feature on the Tray.io platform. It enables the transformation of large language models (LLMs) into complete business processes without exposing customer data or requiring LLM training.

How does Merlin AI streamline workflow automation?

Merlin AI seamlessly translates natural language inputs into sophisticated workflows by leveraging OpenAI models. It eliminates the learning curve associated with building automated workflows and reduces integration time from weeks or months to minutes.

What sets Merlin AI apart from other automation solutions?

Unlike other applications that interface with LLMs, Merlin AI operates within the Tray.io platform. It fetches small pieces of information from the LLM on an as-needed basis, ensuring that customer data is never exposed or sent to the LLM. Merlin AI also empowers users to automate complex workflows through conversation or by performing tasks on their behalf.

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