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Cisco Announces Generative AI Innovations for Collaboration and Security Portfolios
At Cisco Live 2023, which took place on June 4-8, Cisco announced a series of generative AI innovations aimed at enhancing the productivity and simplifying tasks of its clients. Leveraging its recent investments in machine learning and artificial intelligence, Cisco introduced a number of new features, including the generative AI Policy Assistant and the Security Operations Center (SOC) Assistant.
Generative AI Policy and SOC Assistants
The generative AI Policy Assistant allows IT and security administrators to define and implement detailed security policies across their infrastructure, reducing complexity and risk in the process. Meanwhile, the SOC Assistant provides situation analysis and actionable recommendations to SOC teams, enabling them to address potential threats quickly.
Catch Me Up for Webex
In addition to these enhancements, Cisco also introduced a new feature called Catch Me Up for Webex. This feature generates responses based on datasets that the user is authorized to access, making it easy for users to catch up on missed interactions such as meetings, calls, and chats.
User Readiness for Generative AI
According to Cisco’s 2023 State of Global Innovation study, 85% of IT professionals expressed their readiness for the upcoming AI revolution. Understanding the pivotal role that generative AI will play in the future of work, Cisco’s new offerings aim to empower hybrid workers with secure, efficient, and highly productive work experiences.
Enhancing Security through AI-Based Conversational Experiences
Creating and managing security policies is a complex and crucial cybersecurity function. Even minor errors or oversights may lead to technically challenging and time-consuming situations, leaving systems vulnerable to attacks. That’s why Cisco’s generative AI policy assistant helps administrators set the right policies upfront and reduce complexity. Additionally, the Security Operations Center (SOC) Assistant provides comprehensive situation analysis, correlates intelligent insights, evaluates options, and offers actionable recommendations to address complex security issues quickly.
A Responsible Approach to Ensuring Privacy and Security
Cisco is committed to responsible design and development of AI technology, prioritizing individual and organizational security concerns and upholding human rights and fostering inclusion. All its products are created in accordance with Cisco Responsible AI Framework. Cisco does not use customer data to train its models, and the Webex platform has a built-in privacy framework that includes a robust set of policy and governance controls.
FAQ
Q: What is Cisco Live 2023?
A: Cisco Live 2023 was a June 4-8 event where Cisco announced a series of generative AI innovations aimed at enhancing the productivity and simplifying the tasks of its client.
Q: What are the highlights of Cisco’s generative AI innovations?
A: Cisco introduced a few generative AI innovations, including the generative AI Policy Assistant, Security Operations Center (SOC) Assistant, and Catch Me Up for Webex.
Q: Why is generative AI essential for IT professionals?
A: According to Cisco’s 2023 State of Global Innovation study, IT professionals consider generative AI as the technology most likely to impact their businesses positively.
Q: What is Cisco’s position on privacy and security concerns in AI technology?
A: Cisco is committed to responsible design and development of AI technology, prioritizing individual and organizational security concerns and upholding human rights and fostering inclusion. All its products are created in accordance with Cisco Responsible AI Framework.
Q: When will the new features be available to users?
A: The features such as Webex summarization, policy management, and SOC Assistant Summaries will be available to users by the end of 2023. The release of additional SOC Assistant features is scheduled for the first half of 2024.
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