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PS5 Players Experience “Invalid License” Error Upon Deluxe Edition Purchase of Diablo 4
Some PlayStation 5 players who purchased deluxe versions of Diablo 4 are still unable to play the game thanks to a persistent invalid licence error. The error message which reads unable to find a valid license for Diablo IV has stranded many players who paid for early access to the game. Blizzard entertainment’s support team has responded to the issue and offered updates as they work to resolve this issue
What Causes the Issue to Occur?
Upon purchase of the deluxe version of Diablo 4, players receive a license key to unlock the game. However, in some cases, the PlayStation console fails to recognize the license key hence leading to the invalid license errors. As a result, players cannot access the game despite having paid for early access.
What Has Blizzard Entertainment Done to Resolve the Issue?
Players affected by the “invalid license” issue have been advised to hold on as Blizzard’s technical team works to resolve the issue. On June 1, the team behind the game acknowledged the problem and issued a statement through their official Diablo 4 Twitter account, stating that they are aware of the issue. The statement affirmed that the team is currently working on a fix, and they will share updates as soon as they become available.
How Have the Players Responded?
Many players have taken to social media to express their frustration with the error, with some stating that they had paid an extra amount to play the game early. Some players also claim that the workaround of redeeming a free game or demo from the PlayStation Store could help in resolving the issue. Meanwhile, PC players enjoy a much smoother experience during the early access period.
Conclusion
Blizzard Entertainment has acknowledged the invalid license issue experienced by some PlayStation players who purchased deluxe versions of Diablo 4. The company’s technical team is currently working to resolve the issue, and they will share updates as soon as possible. Players affected by this error have been advised to stay patient and trusts that their problem will be resolved.
FAQs
What is the “invalid license” issue in Diablo 4?
This is an error message that some PlayStation 5 players have experienced when attempting to access the game. The message reads “unable to find a valid license for Diablo IV” despite the fact that they have purchased the game’s deluxe version.
What causes the “invalid license” issue?
The issue is caused by the PlayStation console’s failure to recognize the license key that comes with the deluxe version of Diablo 4.
What has Blizzard Entertainment done to resolve the issue?
The company’s technical team is working on a fix for the problem and will share updates as soon as they become available.
What workaround can players use to resolve the “invalid license” error?
Some players claim that redeeming a free game or demo from the PlayStation Store can help the system remember that the user has a valid license, thus allowing them to access the game.
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