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Infosys Launches Topaz: A Suite of AI-Driven Services to Help Companies Achieve Exponential Growth
Infosys, a leading digital services and consulting firm, has launched Infosys Topaz, a comprehensive suite of AI-centric services, solutions, and platforms driven by generative AI technologies. With this release, the company aims to unlock the potential of individuals, enterprises, and communities to foster innovation and attain next-gen value generation.
Unlocking AI’s Potential with Generative AI Technologies
Topaz combines the capabilities of Infosys Cobalt cloud and data analytics, enabling businesses to harness AI and cognitive solutions. Enterprises can expedite the implementation of new ideas by accessing a repository of over 12,000 AI use cases. The generative AI labs within the suite offer pre-built industry solutions for fast adoption of AI and cognitive technologies.
Democratizing Data and Intelligence through Generative AI
The company said the new offering democratizes data and intelligence, empowering a broader range of stakeholders to create disruptive business models with AI-led products, services and revenue streams. Topaz achieves this with a network of over 100 industry partnerships in diverse sectors.
Topaz adopts a “responsible by design” approach backed by integrated governance and security frameworks, tools, and accelerators. These measures guarantee adherence to ethics, trust, privacy, security, and compliance.
Case Studies
Infosys presented case studies of how Topaz helped businesses optimize their AI/ML architecture and achieve scalable solutions that led to significant cost savings.
British Bank Case Study
A British bank needed to digitize, refine, and store customer data in a searchable format to derive insights about complaint patterns, customer churn, and customer experience. Using Topaz, the company created a Contact Center Intelligence solution, encompassing conversational analytics, call intent prediction, agent performance analysis, and sentiment analysis.
Telecom Major Case Study
Infosys assisted a telecom major in future-proofing its AI/ML architecture. The company aimed to construct a resilient, scalable, and template-driven MLOps platform. Infosys implemented MLOps principles and blueprints for deploying different patterns, such as a real-time model-serving batch, utilizing cloud-native principles. This approach ensured the solution was highly portable, enabling deployment on-premises and across various cloud providers like Azure and GCP.
Infosys’s Vision for an AI-first Enterprise
Infosys aims to become an “AI-first” enterprise by reimagining its processes to transform its work, workforce, and workplace. Looking ahead with its Infosys generative AI lab, the company wants to help clients across industry verticals to reimagine the digital enterprise, redefine human capability, and reinforce AI ethics.
Frequently Asked Questions
What is Infosys Topaz?
Infosys Topaz is a comprehensive suite of AI-centric services, solutions, and platforms driven by generative AI technologies.
What are the benefits of Topaz?
Topaz allows businesses to harness AI and cognitive solutions by offering access to a repository of over 12,000 AI use cases and pre-built industry solutions for fast adoption of AI and cognitive technologies.
What is the responsible-by-design approach?
Topaz adopts a “responsible by design” approach backed by integrated governance and security frameworks, tools, and accelerators. These measures guarantee adherence to ethics, trust, privacy, security, and compliance.
What are some case studies of Topaz being used by businesses?
Infosys presented case studies of how Topaz helped a British bank digitize and refine customer data and how Topaz assisted a telecom major in future-proofing its AI/ML architecture. These solutions led to significant cost savings for the respective companies.
What is Infosys’s vision for an AI-first enterprise?
Infosys aims to become an “AI-first” enterprise by reimagining its processes to transform its work, workforce, and workplace. The company wants to help clients across industry verticals to reimagine the digital enterprise, redefine human capability, and reinforce AI ethics with its Infosys generative AI lab.
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