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IBM Consulting has inaugurated its Center of Excellence for generative AI, which is expected to showcase the capabilities of artificial intelligence for business outcomes. The center will be working with IBM Consulting’s global AI and Automation team to create assets and solutions along with clients and partners aimed to transform core business processes, elevate customer experiences, and facilitate innovative business models. The CoE plans to unite IBM’s expertise in enterprise-grade AI, including cutting-edge technology from its ecosystem of business partners and IBM Watsonx, with client needs to carry out business transformations. The center’s team will focus on solving client issues with generative AI, including foundational models and 50+ domain-specific classical machine learning accelerators. The study predicts that the AI services market will expand from roughly $36 billion in 2023 to an approximately $65 billion market by 2026.
## IBM’s Center of Excellence for Generative AI
IBM is launching the Center of Excellence (CoE) for generative AI in association with its global AI and Automation team to advance AI capabilities and make the most of the potential of generative AI for business outcomes. The CoE aims to enhance customer experiences, transform core business processes, and encourage innovative business models. It plans to leverage IBM’s expertise in enterprise-grade AI, including IBM Watsonx and advanced technology from its business partners’ ecosystem, to rapidly expedite clients’ business transformations.
## Streamlining Business Workloads through generative AI
IBM will be following an open approach in constructing, designing, executing, and managing generative AI solutions to achieve enterprise-scale AI. The company aims to customize solutions for each client’s unique needs by integrating multiple models from marketplace providers on various cloud platforms. IBM Consulting intends to use its early adoption of foundation models to generate faster outcomes, with some clients experiencing a notable 70% acceleration in time-to-value. The tools in the CoE’s generative AI technology stack will improve productivity and drive innovation for clients.
## Ensuring Responsible and Ethical AI Deployment
IBM Consulting is devoting itself to establishing the most excellent consulting services provider for its generative AI platform Watsonx. It plans to advance its consulting business while bringing in strategic partners by creating a specialized practice centered around the Watsonx platform. Additionally, Finch predicts that foundation models will assist businesses in moving into a new era of AI. To achieve the objectives, the center will work collaboratively with clients to ensure responsible and ethical AI deployment using a multi-disciplinary and diverse team across people, processes, and technology to build an organizational culture around AI governance and responsible AI.
## FAQ
#### What is generative AI?
Generative AI is a technology that is designed to allow AI systems to create new and unique data they have never seen before. These generated data often require little or no human input. Unlike other AI technologies, generative AI systems can generate entirely new and diverse datasets, images, and other synthetic data types.
#### What are the primary objectives of the Center of Excellence (CoE) for generative AI?
The CoE operates parallel with IBM Consulting’s global AI and Automation practice, consisting of around 21,000 skilled data and AI consultants who have completed more than 40,000 enterprise client engagements. The CoE will enhance customer experience, transform core business processes, and encourage innovative business models.
#### What are the benefits of generative AI in business?
Generative AI has the potential to transform business processes, create entirely new business models, and elevate customer experience. During the Masters, generative AI was used to provide AI-generated sports commentary for fans, while NASA is working with IBM to generate AI foundation models to analyze petabytes of text and remote-sensing data to develop tailored AI applications. Generative AI delivers innovation for clients and facilitates productivity in IT operations and core business processes like HR or marketing.
#### How will IBM Consulting achieve responsible and ethical AI deployment?
The CoE will work with clients and a multi-disciplinary and diverse team to develop an organizational culture around AI governance and responsible AI. IBM Consulting aims to execute a composable, multi-model strategy to build trustworthy and reliable AI systems. They will also consider the risks and unintended effects of AI applications.
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