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Howdy everybody, we’ve got acquired the next updates from headquarters relating to the ROG Ally.
Howdy everybody, we’ve got just lately acquired some necessary updates from our headquarters relating to the ROG Ally. We perceive that there have been considerations raised a couple of efficiency drop within the first week after launch. To deal with these considerations, we’ve got performed intensive testing to find out the reason for this efficiency hole. After thorough testing, we’ve got discovered that when the system is absolutely up to date, together with the most recent BIOS 319 and the most recent AMD graphics drivers 31.0.14058.4001 (downloadable in MyASUS), the efficiency is on par with the launch BIOS model 317. We’ve offered our testing outcomes beneath to your reference.
Could vs. June Efficiency Gaps
We’ve taken under consideration your considerations concerning the efficiency drop and have performed a collection of checks to validate this declare. With the up to date BIOS and graphics drivers put in, we’ve got in contrast the efficiency of the Ally with BIOS variations 317 and 319. The benchmark check we carried out was with Cyberpunk 2077 in 1080p Medium settings with FSR (FidelityFX Tremendous Decision) set to Auto. Listed below are the outcomes of our benchmark checks:
– BIOS 317: 38.44 FPS
– BIOS 319: 39.95 FPS
You probably have a completely up-to-date system and are experiencing considerably completely different outcomes, we advocate reaching out to our buyer help at asus.com for additional help. It is very important notice that these outcomes had been obtained with the Ally in Turbo mode, unplugged, and with VRAM set to the default 4G. We’re continuously engaged on increasing our checklist of validated sport testing to offer extra examples that you may replicate by yourself machine.
Joystick Deadzones
One other problem that we’re at the moment investigating is the reported joystick deadzones. We perceive that it is a matter of concern for a lot of of you, and we need to guarantee you that we’re totally trying into it. There are a number of variables that contribute to the deadzone chances are you’ll expertise, together with the sport being performed, the launcher and its controller layer, and Armoury Crate SE. Every of those elements can stack on prime of one another, making it important for us to handle this problem with the mandatory consideration and care. We apologize for any inconvenience this will have triggered and guarantee you that updates will probably be offered as quickly as testing is accomplished.
Points with SD Card Readers
Lastly, our workforce can also be actively investigating considerations associated to the microSD card reader. In case your Ally’s microSD card reader is failing to learn any microSD playing cards or in case you suspect a malfunction, we advocate initiating an RMA course of. To provoke an RMA, please go to our help web page at [inser US support link] (US) or [insert UK support link] (UK). Your suggestions is essential to us, so in case you do proceed with an RMA, please present as a lot particular info as potential concerning the circumstances resulting in the issue. This consists of particulars concerning the working mode, the mannequin of the microSD card getting used, and the actions being carried out on the time of the problem. This knowledge will enormously help us in additional testing and figuring out any potential points with the microSD card reader.
As a precautionary measure, we will even be releasing an replace that will increase the fan speeds of the machine. That is accomplished to make sure higher cooling, which helps alleviate element stress and potential points. Within the meantime, you may manually alter the fan curve utilizing Armoury Crate SE.
Conclusion
We perceive the considerations raised relating to the ROG Ally and its efficiency, joystick deadzones, and microSD card reader points. Please relaxation assured that we’re taking these considerations significantly and actively working to handle them. By intensive testing and updates, we’ve got discovered that the efficiency hole reported after the launch might be mitigated with the most recent BIOS and graphics drivers. We’re additionally totally investigating the reported joystick deadzones and points with the microSD card reader. Your suggestions and participation within the decision course of are invaluable to us. We admire your endurance as we proceed to work in direction of resolving these points and offering you with the perfect gaming expertise potential.
Continuously Requested Questions
1. What ought to I do if I expertise a efficiency drop after the Ally’s launch?
In case you expertise a efficiency drop after the Ally’s launch, we advocate absolutely updating your system with the most recent BIOS and graphics drivers. In our testing, this has helped mitigate the reported efficiency hole. If the problem persists, please attain out to our buyer help at asus.com for additional help.
2. Are the benchmark outcomes offered relevant to all video games?
The benchmark outcomes offered in our testing are particular to the Cyberpunk 2077 sport at 1080p Medium settings with FSR set to Auto. We’re actively engaged on increasing our checklist of validated sport testing to offer a broader vary of examples to your reference.
3. How are you addressing the joystick deadzones?
We’re at the moment investigating the reported joystick deadzones and the variables that contribute to them. This consists of analyzing the sport being performed, the launcher and its controller layer, and Armoury Crate SE. Updates will probably be offered as quickly as testing is accomplished.
4. What ought to I do if my microSD card reader is just not functioning correctly?
If you’re experiencing points with the microSD card reader, such because it failing to learn any microSD playing cards or suspected malfunctions, we advocate initiating an RMA course of. Please go to our help web page at [insert US support link] (US) or [insert UK support link] (UK) to proceed with the RMA. Present as a lot particular info as potential concerning the circumstances resulting in the issue to help us in additional testing and figuring out any potential points.
General, it will be important for us to notice that we worth your suggestions and are dedicated to resolving these points to make sure you have the absolute best gaming expertise with the ROG Ally.
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